Refund Policy

Last updated: October 11, 2026

30-Day Money-Back Guarantee

We want you to love Uvera. If you are not satisfied, you may request a refund within 30 days of delivery — even if you have opened and tried the product.

How to request a refund

Email support@tryuvera.com with your order number and reason. We will reply with return instructions.

Returns & shipping costs

• Customers are responsible for return shipping costs.
• Please use a trackable method; we cannot guarantee we will receive un-tracked returns.

Refunds

Once your request is approved (and any return received), we will refund the product price to your original payment method, typically within 5-10 business days. Original shipping charges are non-refundable unless the item was damaged or incorrect.

Damaged or incorrect items

If your order arrives damaged or incorrect, email support@tryuvera.com within 7 days with a photo and we will make it right at no cost to you.

If we disagree

If we cannot settle a refund between us, the Terms of Service require both sides to give written notice, talk for 30 days and attempt mediation before either of us goes to court.

Contact

Netplay Style LLC, 30 N Gould St, Suite R, Sheridan, WY 82801, USA. Email: support@tryuvera.com.